Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help section included in our Control Panel. It boasts an ever–increasing knowledge base with frequently asked questions and detailed instructional articles written by our accomplished tech support team.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of how–to video tutorials that detailedly show how to fix a typical issue related to your Linux shared website hosting packages account. You’ll find the how–to video clips in the Help section.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 technical support service and feature a one–hour ticket response time guarantee. Our qualified techs will be online for you 24–7–365 and will sort out any problem that you may possibly chance upon within less than one hour after the customer support ticket submission. In most cases, an answer will be given to you in less than 20 minutes.