1 hour ticket response
We are dedicated to offering a quick and appropriate reply to each customer support ticket posted by a user. Our skilled customer service technicians will examine your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average helpdesk ticket response time has proved to be 20 minutes.
A First–Rate Tech Support Service
Each member of our support staff has several years of experience in the Linux shared website hosting packages world and almost all of them have been with us for at least 5 years. They are all prepared to reply to all your requests in the most efficient manner possible.
An Intuitive Help Center
In the Control Panel you can find an easy–to–navigate Help Center section where you can get quick suggestions on how to use our hosting services. You can find the answers to your inquiries in the F.A.Q. archive, find more hints in the web hosting account management articles or watch our how–to video tutorials.