Help and Support Channels
A one hour Ticket Response Guarantee
Our team of qualified professionals will do their best to respond to your help tickets in approximately 1 hour. If, however, the issue you have come across needs some help from our Admin =Department,= we will send the ticket to the administrator in charge and will post a note to inform you.
Top–class Tech Assist Service
We are working for you 24 hours a day to offer information and client support and to help you with any trouble that you could possibly run into while you are handling your virtual server. We can assist you with all pre–configured software, like your OS, server management panel (with regards to the VPS type) and the Control Panel created 100% by our developers.
An Intuitive Help Section
Each part of the Control Panel that is provided completely free with your VPS gives an included collection of articles. You will find a range of extensive how to tutorials and a selection of step–by–step video classes that present all the regular web site supervision responsibilities. You can obtain them by pressing the Help or Video buttons in the top right part of each Control Panel section.