Q: What does the web site migration service involve? Will my web site be secure?
A: When your present web hosting provider can no longer satisfy the necessities of your website, or if you experience continuous network downtime, or if you have to wait for hours for the help desk support team to get back to you, it may be a smart idea to swap your provider, i.e. to move all the files for your sites together with your databases from your current provider to your future provider. At XyWebMedia, we are aware that this can often be hard and time–consuming. This is the reason why we will do all that for you for free!Our experienced technical staff reps will move your website content from your current web hosting provider to us. Our techs have plenty of experience with web site migration and are able to take care of everything – from a normal WordPress–driven weblog or Joomla™ site, to a highly complex, custom–made web application.
Q: Just how long will it take for my website to be migrated to your platform?
A: We try to carry out all website migrations as fast as possible. Nevertheless, we don’t have a set time frame for web site migrations. There are various elements that you need to take into account – the mere size of your site and the workload of our web site migration team, etc. We always try to implement each migration within 48 hours. With smaller sites, our staff usually manages to finish within 24 hours.
Q: My personal privacy is vital to me. What information do you need to have?
A: We will require the login details for your old web hosting provider’s Control Panel and the web site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: How about downtime? Will my site be offline?
A: Nah. Your website will continue to be available online during the transfer. Once everything is completed on our end, we will tell you so that you can examine it and check for problems. If everything’s alright, all you will have to do is edit your domain name’s DNS settings.
Q: Will my current hosting provider need to provide any information/assistance?
A: While we move your web content, your web hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.
Q: Which hosting providers can you transfer website content from?
A: We can transfer your website from any web hosting provider or any Linux–based hosting platform provided that we can receive access to the Control Panel and there is FTP access available.The only web sites that we are unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.