Website Migration

A: When your present web hosting provider can no longer satisfy the necessities of your website, or if you experience continuous network downtime, or if you have to wait for hours for the help desk support team to get back to you, it may be a smart idea to swap your provider, i.e. to move all the files for your sites together with your databases from your current provider to your future provider. At XyWebMedia, we are aware that this can often be hard and time–consuming. This is the reason why we will do all that for you for free!Our experienced technical staff reps will move your website content from your current web hosting provider to us. Our techs have plenty of experience with web site migration and are able to take care of everything – from a normal WordPress–driven weblog or Joomla^™ site, to a highly complex, custom–made web application.

A: We try to carry out all website migrations as fast as possible. Nevertheless, we don’t have a set time frame for web site migrations. There are various elements that you need to take into account – the mere size of your site and the workload of our web site migration team, etc. We always try to implement each migration within 48 hours. With smaller sites, our staff usually manages to finish within 24 hours.

A: We will require the login details for your old web hosting provider’s Control Panel and the web site’s name (domain name).

A: Our Privacy Policy is an inseparable part of the agreement that we will have with you as a client. We are committed to safeguarding the safety of the personal details obtained from the clients. To achieve that, we use technical security measures so as to avoid the loss, the abuse, the modification or the unauthorized disclosure of the personal data under our control. The safety measures include, but are not limited to: physical, digital and managerial methods to safeguard and secure the info that we accumulate on the web. When we ask customers to present financial information (for example, a credit card number), this info is protected using the Secure Sockets Layer (SSL) encryption technology.

A: Nah. Your website will continue to be available online during the transfer. Once everything is completed on our end, we will tell you so that you can examine it and check for problems. If everything’s alright, all you will have to do is edit your domain name’s DNS settings.

A: While we move your web content, your web hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.

A: We can transfer your website from any web hosting provider or any Linux–based hosting platform provided that we can receive access to the Control Panel and there is FTP access available.The only web sites that we are unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.